1. Introduction

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Welcome to Quantum Minds Science Tutoring, owned and operated by Damien Stringer. When booking a session with us, you agree to the following terms and conditions. Please read them carefully before using our services.

 

2. Services

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Damien Stringer offers tutoring services in GCSE Science and A-Level Chemistry.Sessions are conducted in formats including one-on-one and group sessions and occur online, according to the needs and preferences discussed and agreed upon before commencement.

 

3. Payment Terms

 

•Fees: The fee for each session is agreed upon during the booking process and is payable one week in advance of the first session or as stated in the invoice. Payment secures the session slot and confirms acceptance of these terms.

•Cancellation: If you need to cancel or reschedule a session, please do so at least 24 hours in advance of the scheduled session start time and date to avoid being charged. Late cancellations will incur a 100% charge of the session fee.

•All spaces are payable, and no refunds are available. You pay for your child's place in the session. In the unlikely event of not attending, work will be emailed directly to you so your child can stay updated with the lesson sequence. Tutoring is sold in blocks, and when a block is booked the session time is reserved exclusively for that student for the duration of the programme.

•If we are unable to attend due to illness or other engagements, you will not be charged, issued a refund, or paid money off the next invoice, depending on what is the most appropriate.

 

4. Intellectual Property

 

All materials provided during tutoring sessions, including but not limited to worksheets, notes, and digital content, are the intellectual property of Quantum Minds Science Tutoring and are intended solely for the student's personal use. Reproduction or distribution without explicit permission is prohibited. We provide the materials. These are either materials designed in-house by our experts or bought from reputable companies such as CGP, Pearson and Collins. This is a business cost and is included in the payments you make for tuition. If you would like to purchase more resources to support the needs of your child, please speak with us so we can guide you in the purchase of the appropriate materials.

 

5. Privacy Policy

 

Damien Stringer respects your privacy. Personal information collected during the registration and tutoring process will only be used to facilitate your educational experience. We will not share your information with third parties without your consent.

 

6. Code of Conduct

 

Both tutor and student must maintain a professional demeanour throughout their engagement. Respectful communication, punctuality, and preparedness are required at all times.

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Session Access

Tutoring sessions are intended for the registered student only. Each booking permits one student to attend the session using a single device. Additional students may not attend, observe, or participate unless they have booked and paid for their own place. If additional attendees are present without prior agreement, the session may be terminated.

 

7. Limitation of Liability

 

Damien Stringer is committed to providing high-quality educational services. However, the progress and results may vary, and Damien Stringer cannot guarantee specific academic outcomes. We will always aim to have an honest conversation with you if we are worried about not reaching specific goals identified at the beginning of the service.

 

8. Amendments

 

These terms and conditions may be amended from time to time. The latest version will always be posted on our website. Continued use of our services after any such changes constitutes your consent.

 

9. Contact Information

 

For any questions or concerns about these terms and conditions, please contact usat d.stringer@quantum-minds.net .Privacy Policy for Quantum Minds Science TutoringIntroductionAt Quantum Minds Science Tutoring, we are committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines how we collect, use, store, and protect the personal data of our students and their guardians.

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Information We Collect

•Personal Information: We collect personal information, including names, addresses, email addresses, and telephone numbers, to manage our client relationships effectively.

•Educational Data: Information related to your academic performance, grades, and other educational needs that help us tailor our tutoring services.

•Payment Information: We process financial data necessary to complete transactions, such as credit card numbers and billing information, securely using encrypted payment processing services.How We Use Your Information

•To provide personalised tutoring services and support.

•To communicate important account and service information.

•For billing and to process payments.

•To improve our services and offerings through feedback and surveys.Data Sharing and DisclosureWe do not sell or rent personal information to third parties. Personal data may be shared with third-party service providers who perform our services under strict confidentiality agreements. We may also disclose information if required by law.

 

GDPR Compliance

 

In compliance with the General Data Protection Regulation (GDPR), we adhere to the following principles regarding the processing of personal data:

•Lawfulness, Fairness, and Transparency: Data is processed lawfully, fairly, and transparently.

•Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes and not further processed in an incompatible manner.

•Data Minimisation: We ensure that personal data is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

•Accuracy: We take every reasonable step to ensure that personal data is accurate and, where necessary, kept up to date.

•Storage Limitation: Personal data is kept in a form which permits identification of data subjects for no longer than is necessary.

•Integrity and Confidentiality: We handle data that ensures appropriate security, including protection against unauthorised or unlawful processing and accidental loss, destruction, or damage using appropriate technical or organisational measures.

 

Your RightsUnder the GDPR, you have the right to access, correct, delete, and restrict the processing of your data. You also have the right to object to processing and data portability.

 

Requests for access or correction of your personal data can be made by contacting d.stringer@quantum-minds.net .

 

Changes to Our Privacy Policy

 

We may update this policy periodically. The latest version will always be posted on our website.

 

Contact Us

 

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at d.stringer@quantum-minds.net .Late Arrival: If a student arrives late to a session, the session will still finish at the scheduled time so as not to disrupt other bookings.